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Payment Terms. Cancellation & Refund Policy

Payment Terms:

No prepayment is required for your booking. Payment is made upon your arrival. Cruise passengers taking in our 2 or 3-day shore tours provide payment at the beginning of Day 2. 

We accept:

Cancellation Policy:


We do not usually take deposits for the tour and therefore do not deal with refunds. However, if you are a member of a tour group and have to cancel some part of the tour for health or any other serious reasons, you will be charged only for the parts of the tour you have participated in. If you purchased air/train or theatre tickets through us, we will refund you the costs depending on how early you cancel. Please contact us to discuss refund amounts. Some low cost air/train tickets may be non-refundable. You will be informed of any restrictions at the time of booking.

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